Shipping & returns
Shipping
We currently ship within Canada only.
Original Artworks
Complimentary shipping is included within Canada.
Fine Art Prints
A flat shipping rate of CAD $30 applies to all fine art print orders within Canada.
Fine art prints are carefully packaged and shipped rolled for protection.
Please note that the preparation time shown on individual product pages is separate from the carrier's delivery time.
International shipping is not available at this time.
Returns & Exchanges
All sales of original artworks and fine art prints are final.
Due to the nature of original artwork and signed, limited-edition fine art prints, we do not accept returns or exchanges.
Please review all artwork details, dimensions and product information carefully before placing your order.
Damaged or Incorrect Orders
If your order arrives damaged, or if you receive an incorrect item, please contact us within 3 days of delivery.
Please include your order number and clear photographs of:
- the artwork or print,
- the damage,
- the shipping packaging, and
- the shipping label.
Please keep the artwork and all original packaging until the issue has been resolved.
Once the information has been reviewed, we will work with you to determine the most appropriate solution. Depending on the circumstances, this may include a replacement, refund, or another suitable resolution.
For limited-edition prints, replacement is subject to availability within the edition. Original artworks are unique and cannot be replaced with an identical work.
Important
We are unable to offer refunds or exchanges for change of mind, incorrect size selection, or differences in colour appearance resulting from individual screen or display settings.